It is the desire of KSG Armory to serve our customers to the very best of our ability and to the highest standards of excellence. This page explains our policies on issuing refunds.
Refunds will be issued in the same manner as payment. If payment was via credit card, refund will be issued to the card used. If payment was by check, refund will be by check.
Refunds will be given only on quick ship items; no custom items may be returned. We do guarantee craftsmanship, so if there is a functional problem with the item, we will exchange it.
If you order the wrong item, it may be exchanged for the correct one. You are responsible for all shipping charges in this case. If the correct item is not available, you will be charged a 20% restocking fee for the return.